Terms & Conditions

All rates are subject to change without prior notice. Rates are billed in UK Sterling pounds. Reservations are billed to the client’s corporate account or prepaid. We accept all major credit cards, including Amex, MasterCard, Visa etc..

All corporate accounts are welcome.
The following additional charges will be accessed if applicable: Early and late pick-ups, parking (airport and local), stops/detours, meet & greet, additional passengers added by client without notification during reservation or at the time of confirmation of booking.
All hourly rates are subject to (Min 1 hr) charge.

CANCELLATION POLICY:

Cancelled within 48 Hrs 50% will be charged
Cancelled within 24 Hrs No Refund will be given.
(Cruise Ship Passengers)
We strongly advise you get travel insurance to cover this.

 

OTHER:

1. Client hereby confirms the pick-up date, time, number of passengers and billing information are correctly stated.
2. Clients should refrain from making a reservation with the driver at all times. All reservations should be made via email. 
3. Luxibus, is not liable for any damages caused by unforeseen severe weather conditions or traffic, perils of navigation, accidents or unexpected car breakdowns, and other factors/events beyond the control of the company. In the event of a vehicle breakdown, Luxibus will make every effort to provide a replacement vehicle in a timely manner. If customer refuses replacement vehicle, no refund is due. In emergency situations, the company may sub-contract the client’s reservation to another car service company nearby to ensure that the customer is not late to his/her destination. In very severe weather conditions like heavy snowstorms/icy conditions whereby the company’s vehicle(s) can’t get to the client, a full refund will be made to the client or trip can be re-scheduled at customer’s request.
4. Luxibus is not liable for any personal property of the client or his/her guests who are damaged or misplaced in our vehicles.
5. There will be no smoking, eating, and use of narcotics or controlled substances in our vehicles. No exceptions. Our team has the right to terminate the trip, without refund if client(s) and or guests violates company rules and regulations, and therefore putting vehicle at risk.
6. Any damages incurred in our vehicles by the client or guest will be fully charged to the client.
7. Driver tips/gratuities are at the discretion of the client.

We are here to make sure that your travel experience with us is pleasant, enjoyable and successful.
Thank you for choosing Luxibus in Guernsey.

 

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